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Status: In progress
Wed Apr 29, 2026 08:08 CDT — Latest update from our datacenter:
The cPanel patch remains deployed across eligible systems, and network-level firewall restrictions for cPanel, WHM, webmail, and web disk ports are still in place at this time. Our team is reconvening this morning to review overall progress, evaluate any remaining update exceptions, and determine the appropriate timing for safely removing these access restrictions. We will provide additional updates as soon as more information becomes available. We appreciate your continued patience as we work toward restoring full access. If you have any issues in the meantime, please contact our support team for assistance.
Tue Apr 28, 2026 17:03 CDT — cPanel has released a patch to address the authentication vulnerability that was identified today. Our servers are now patched and we are currently waiting for the datacenter to lift network restrictions.
Tue Apr 28, 2026 15:27 CDT — cPanel has advised webmail access be blocked as this service is also vulnerable to attack.
Tue Apr 28, 2026 14:08 CDT — We are actively responding to a critical vulnerability affecting all versions of cPanel. This vulnerability impacts the authentication process and could allow unauthorized access if left unmitigated. As an immediate precaution, we have temporarily restricted access to cPanel.
Restricted access will remain in place until a patch is developed and deployed. This action is being taken to prevent potential unauthorized access while a permanent fix is finalized.
Please open a support ticket if you need assistance during this time.