To confirm that the correct address is being used, start the payment process again:
- Log in at https://hosting.qth.com
- Under My Account, click View Invoices.
- Click "Unpaid" next to any invoice that you wish to pay.
- Confirm that the Payment Method is "Credit Card", then click "Pay Now"
- On the next screen, you will be able to enter in the correct billing address. Click "Enter New Card" first, then after that, click "Change" next to Billing Address. See Screen Shot:
- At this point, you can enter in your correct billing address (i.e. where your credit card statement is mailed, or the address your credit card provider has on file for your account), then proceed to enter in the rest of the credit card details, and submit payment.